I received someone else’s order

Created by Customer Service Support, Modified on Fri, 9 Oct at 3:06 AM by Customer Service Support

We are very sorry about the mix-up. Please contact us with your order number and photos of:

  • The item(s) you received
  • The shipping label on the package, showing the name, address and tracking number
  • The packaging (please keep it until the issue is resolved)

We will send you a replacement of your own order or refund you, whichever you prefer. You do not need to return the other customer’s order.

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