I ordered the wrong size, color or design by mistake

Created by Customer Service Support, Modified on Fri, 9 Oct at 3:06 AM by Customer Service Support

Within 2 hours of ordering we can still change your order: contact us with your order number and the correct option.

After that the item is in production. Non-personalized items can be returned within 30 days of delivery under our standard return conditions (unused, original packaging, return shipping paid by the customer), see our Return & Refund Policy. Personalized or custom items cannot be returned or refunded when the options entered at checkout were produced correctly.

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